Cremation Protocol

As the only funeral home in Findlay, Ohio, to own and operate an onsite crematory, Coldren-Crates Funeral Homes have established a distinctive set of best practices to ensure families choosing cremation that their deceased are being treated with the same care and respect as those that are buried.  In a culture driven by convenience, cost efficiency and depersonalization, it is important to affirm that families who cremate their dead care just as deeply for them as families who bury theirs.  We take seriously the great trust placed in us in the handling and supervision of the cremation process and believe it is the daily enforcement of our protocols that set us apart from the vast majority of funeral homes and cremation providers. Since we do own and operate our own crematory, Coldren-Crates Funeral Homes assures you that your loved ones remains are handled by a licensed funeral director, not a crematory operator, and never leave our care.

Below you may read in detail exactly what we do when a family asks us to oversee the cremation of their loved one.

If someone you love dies and you are choosing cremation, whether you call upon our services or not, we strongly encourage you to be as scrupulous as possible in your investigation of cremation options and providers. Some are better than others. Ask exactly how your loved one will be handled, from the very beginning to the very end of the cremation process. This is a question worth asking and one that we believe demands a thorough answer.

1. Direct transfer from place of death to funeral home
Once given permission to transfer your deceased into our care, we will go immediately to the place of death and then directly back to our funeral home. There will be absolutely no stops in between (e.g. another hospital to retrieve another decedent).

2. Positive identification of the deceased
When death has occurred at a family home or medical facility with family present at the time we make the removal, or if public or family visitation is scheduled, positive identification is not an issue.  If, however, no public viewing is going to take place and death occurred and removal made without the family present, we require positive identification be made.  At least one family member or a person appointed by the next of kin will then come into our funeral home and view the decedent before cremation takes place.

3. Placement of personal identification disc.
Before the deceased is taken to the crematory, we will place a stainless steel disc with his or her person. This disc, marked with a tracking number we record, is able to survive the entire cremation process. Throughout the entire process, this disc is never separated from your loved one and is therefore returned to you in the same container holding the cremated remains.

4. Cremation Process
After positive identification and tracking protocols have been followed, medical certification of death has been secured and authorizations to cremate have been signed by next of kin and issued by the medical examiner, then and ONLY THEN, will we cremate.

5. Personal witness of cremation commencement
Because all of our cremations are personally handled by a licensed funeral director you are assured all the appropriate paperwork and permits have been completed and obtained. As the cremation rate continues to rise so does the request of families to witness the cremation process. This is something we encourage and are always pleased to accommodate and are able to schedule at the time of your arrangement conference.

6. Retrieval of cremated remains ONLY
Once the cremation is complete and the cremated remains have been properly processed at the crematory, we will personally contact the appropriate family member to schedule a time for pick up and/or deliver the remains to the appropriate location for their final resting place.

7. Signed release of cremated remains
After all of these best practices have been enforced and we have your decedent’s cremated remains once again in our possession, we will only return them to the next of kin or the individual appointed by the next of kin.  This transfer of cremated remains must be accompanied by a signed release/receipt, indicating the transfer of custody.

8. Assistance and counsel on further methods of final disposition and commemoration.
As with families who bury their dead, Coldren-Crates Funeral Homes are able to assist those who cremate with all suitable methods of further disposition including burial of ashes in a family lot, entombment in a columbarium, division and distribution of ashes, scattering of ashes, and other methods of disposition and memorialization.